Concord Academy Advancement and Engagement
Position: Gift Entry and Record Management Specialist
Reports to: Director of Advancement Services
Concord Academy relies on robust fundraising and engagement efforts across a diverse population of parents, alumnae/i, and friends. The Advancement and Engagement department seeks a service-oriented and highly technology savvy Gift Entry and Record Management Specialist to coordinate all gift deposits and maintain the integrity and accuracy of constituent records. This role is responsible for processing regular gift batches in Raiser’s Edge, a comprehensive, integrated, relational database system; production of gift receipts, individualized acknowledgement letters, gift batch reports; updating constituent contact information; supporting the Director of Advancement Services in data analysis and other data-related projects. Works in close collaboration with the Finance office to ensure strong audit and pledge-management practices.
- Understands and integrates gift entry rules and policies.
- Coordinates and prioritizes day-to-day gift processing activities including, but not limited to, mail collection/sorting, review of gift documentation, scanning of gift documentation into donor records (Raiser’s Edge), maintenance of gift files and handling gift-related customer service telephone calls, focusing on a positive donor experience.
- Accurate and timely processes gift batches in Raiser’s Edge including checks, credit cards, securities, electronic funds transfers, payroll deductions, monthly recurring gifts, and matching gifts. Communicates with Director of Advancement Services to ensure precise processing of gifts and to ensure financial integrity and accuracy.
- Creates and circulates of gift reports for Advancement and Finance offices.
Reconciles gift revenue with Raiser’s Edge (RE) and Finance Office. Troubleshoots discrepancies making necessary gift adjustments.
- Produces gift receipts and individualized acknowledgement letters for all gifts received in a timely and accurate fashion.
- Maintains pledge records/files; Tracks outstanding pledges and produces donor-centric pledge reminders and reports as appropriate.
- Makes timely and accurate constituent updates in RE to biographical and other relevant data received through a variety of internal and external sources including gifts, on-line information forms, intra-campus updates, surveys, events, prospect meetings and research.
- Completes regular data audits in RE to ensure consistent and accurate data entry.
- Assists with on-campus special events and other Advancement duties as deemed necessary by Director of Advancement and Engagement.
Qualifications, Skills, and Abilities
- Associate’s degree in related field required; Bachelor’s degree preferred. Three or more years of relevant experience;
- Proficiency with Microsoft Office required, relational database experience (Raiser’s Edge) preferred;
- Superb technology skills;
- Ability to learn complex data entry codes and procedures quickly;
- Excellent organizational skills;
- Interpersonal skills with a focus on tact, patience and courtesy;
- Ability to employ sound judgement and maintain gift and record confidentiality;
- A high level of integrity, honesty and strong work ethic;
- Comfortable working on multiple tasks with interruptions in an energetic environment;
- Ability to take initiative and follow through;
- Work well under pressure with periodic heavy workloads (especially calendar and fiscal year-end);
- Meticulous attention to detail and pursues quality in accomplishing tasks;
- Ability to analyze problems, utilize internal or external resources, offer solutions to problems and implement solutions;
- Expected to perform under minimal supervision and act independently within the scope of normal duties and responsibilities;
- Enthusiasm for working in an independent school setting.
Interested candidates, please submit a letter of interest and a resume to:
Director of Advancement & Engagement
Subject Line: Gift Entry and Record Management Specialist
To learn more about Concord Academy, please visit our website, www.concordacademy.org. We are unable to respond to phone or email inquiries.
Equal Opportunity Employment
Concord Academy is an equal opportunity employer and values the strength diversity brings to the workplace. We are committed to providing reasonable accommodation to applicants with disabilities. If you require a reasonable accommodation in the application or hiring process, please contact the human resources department at firstname.lastname@example.org and specify the nature of your request, your name, and preferred method of contact.
About Concord Academy
Concord Academy is an independent, coeducational boarding and day school renowned for world-class faculty, passionate students, and graduates who make their mark on the world. Founded in 1922, Concord Academy has long balanced high academic standards with a focus on educating the whole student through the arts, athletics, and engagement in the world. Our community thrives on a love of learning, thanks to the care and partnership of teachers who support our students as individuals and challenge them every day to think critically and creatively.
Innovative teaching drives our wide-as-you-can-dream curriculum. Our rigorous approach to the sciences, arts, and humanities is infused with opportunities for intellectual growth, experimentation, and hands-on learning. CA students are honest, dedicated, and self-driven — some of the brightest, most curious, and inventive young people you’re likely to encounter. Within a structured framework, our experienced teachers afford them the flexibility to learn as they do best — while achieving personal goals, whether building a robot or directing a mainstage performance. Creative problem-solving and creative expression are at the core of the CA experience.
Our 39-acre campus on Main Street in Concord, Mass., is home to nearly 400 students in grades 9 through 12 from nearby towns and around the globe. We bring students out into the world, and the world to our campus. In our close-knit community, we prize collaboration over competition. Our daily interactions are shaped by uncommon levels of trust. At CA, we do more than embrace diverse perspectives and backgrounds. We foster independent thinking. We invite passionate dialogue and debate. We believe that living attentively, questioning assumptions, and speaking one’s own truth are essential elements of an engaged and active learning experience.
When our students graduate, they’re prepared not only for college but also for lives of service and impact. Our alumnae/i are authors and ambassadors, entrepreneurs and engineers, dancers and doctors. This is a place where students love to learn, where creativity and trust are abundant natural resources, and where the history and literature of New England enrich us every day.
Concord Academy engages its students in a community animated by a love of learning, enriched by a diversity of backgrounds and perspectives, and guided by a covenant of common trust.
Students and teachers work together as a community of learners dedicated to intellectual rigor and creative endeavor. In a caring and challenging atmosphere, students discover and develop talents as scholars, artists, and athletes and are encouraged to find their voices.
The school is committed to embracing and broadening the diversity of backgrounds, perspectives, and talents of its people. This diversity fosters respect for others and genuine exchange of ideas.
Common trust challenges students to balance individual freedom with responsibility and service to a larger community. Such learning prepares students for lives as committed citizens.
create + innovate: The Centennial Campaign for Concord Academy
“As Concord Academy approaches 100 years, we recognize the school’s strengths as a dynamic living and learning community, rooted in an environment defined by innovation and creativity. Looking toward the future, we aspire to strengthen this foundation to make Concord Academy the very best school it can be…The Centennial Campaign is a blueprint for academic, programmatic, and capital priorities. The campaign will free students and faculty to question deeply, take intellectual risks, and dream bigger than ever before.” – Rick Hardy, Head of School